Cancellation Policy

Manage or cancel your Traion plan

We keep cancellations straightforward and provide clear timelines for plan changes.

Monthly plans

Cancel anytime before your next billing date to avoid renewal charges.Unused credits expire at the end of your billing cycle.Downgrades take effect on the next billing period.

Annual agreements

Annual plans require a 30-day notice to cancel or revise seat counts.Enterprise agreements follow custom SLA and contract terms.
Need assistance with cancellation or billing? Email our support team and we will respond within one business day.